bj's commitment to responsible gaming
bj believes that entertainment is truly meaningful only when it stays within safe limits. The protection of every player is our highest priority.
Age verification is mandatory
To register at bj and take part in any form of betting or casino activity, a player must be at least 21 years old. Accounts belonging to minors are closed immediately.
What does responsible gaming mean?
Online betting and casino games are a form of entertainment — not a way to earn income. The foundation of responsible gaming at bj is setting a financial budget and time limit before playing, accepting losses, and not making decisions based on emotion.
Our Terms and Conditions clearly state that bj operates for entertainment purposes only. Avoid betting with borrowed money or funds needed for daily expenses. If you ever feel you are losing control over your play, contact our support team right away.
To learn how bj stores and uses your personal information, read our Privacy Policy. Keeping your data secure is one of our responsibilities.
Self-control tools
bj helps you stay fully in control of your play. The tools below can be activated at any time from your account settings.
Deposit Limit
Set a limit on your daily, weekly, or monthly deposits. Once set, it takes effect immediately; to increase the limit you must wait through a set cooling-off period.
Session Time Limit
Decide in advance the maximum amount of time you will play in each session. When the time is up, your account will be logged out automatically, helping you avoid unintentionally long sessions.
Loss Limit
Set a limit in advance so that play stops automatically once you have lost a certain amount. This protects you from further losses during moments of stress.
Bet Limit
Set the maximum amount you can place on a single bet. This feature is especially useful for keeping yourself away from the temptation of large bets.
Break Feature
Temporarily suspend your account for anywhere from 24 hours to 30 days. During a break, deposits and betting are completely unavailable.
Permanent Self-Exclusion
If you have been experiencing problems over a long period, apply for permanent self-exclusion. This is an important and fully confidential process — our support team will assist you.
Warning signs of a problem
If you or someone you know shows any of the signs below, help should be sought promptly.
- You find yourself repeatedly placing larger bets to try to recover lost money.
- You are trying to hide how much time and money you are spending on gambling.
- Money meant for essential living expenses is being used for betting.
- Being told to stop playing makes you feel restless or irritable.
- You are giving gambling more priority than sleep, family, or work.
- You are taking out loans or borrowing from others to cover gambling costs.
- When you are not playing, thoughts about betting keep running through your mind.
Check yourself
Answer the questions below honestly in your own mind — this is only for you.
- How many times last month did you spend beyond your budget?
- Has the time you spend with family or friends been getting less?
- Has there been a session where you were unable to stop?
- When you feel upset or anxious, does your mind turn to gambling?
- Do you feel any unease within yourself about your gambling habits?
If the answer to even one of these is "yes", contact our support team — not to be judged, but to get help.
Where to find support
Acknowledging a problem is a sign of strength. The following support options are open — at any time.
bj Live Chat Support
bj's 24/7 live chat support is available in Bengali and English. Speak directly with us about self-exclusion, deposit limits, or account suspension — completely confidentially.
Family and trusted people
Speaking openly with someone you know and trust is the most effective first step. When family understands the problem, they can help restore a normal routine — keep them close rather than facing it alone.
Professional advice
Seeking advice from a mental health professional or behavioral addiction specialist is not a sign of weakness. Confidential counselling services of this kind are available at hospitals and mental health centers in Bangladesh.
Minor protection
Every user must go through an age verification process when registering at bj. Anyone under 21 cannot open an account, and any account already registered by a minor is cancelled. Enable parental controls on your devices to prevent minors from accessing this site.
If a minor has created an account using your device, notify us immediately via our 24/7 live chat. We will act quickly.
Useful habits for mindful play
Set a budget before each session and stop for the day once you have lost that amount. Never place bets while drinking or when you are mentally unsettled. Take breaks from time to time — spend time on other activities during the day. Keep a record of your play so you can see at the end of the month how much you have spent.
Remember, all games at bj produce results that are completely random (controlled by a Random Number Generator or RNG). Previous results have no effect on the next round. The thought "I'll win this time" is often the cause of even greater losses.
For answers to common questions, visit our FAQ section, which contains detailed information on account management, payments, and security.
Self-exclusion process
Self-exclusion means voluntarily blocking your own access to bj for a set period. This can be 6 months, 1 year, or permanent. Creating a new account during self-exclusion is not permitted. Once the period ends, support team approval is required to reactivate the account.
A self-exclusion request can be submitted directly via live chat or email. The account is restricted within 24 hours of the request being submitted. You can use this time to withdraw any remaining balance.